Terms and Conditions

---

Introduction

Welcome to LV Sparkle Solutions LLC. These Terms and Conditions govern your use of our cleaning services. By engaging our services, you agree to comply with and be bound by these terms.

Services

Scope of Services

The Company provides professional cleaning services, including but not limited to residential cleaning, commercial cleaning, and specialized cleaning tasks. The specific services to be provided will be detailed in the Service Agreement or Booking Confirmation.

Service Modifications

We reserve the right to modify the scope of services as necessary. Any changes will be communicated to the client and may result in adjustments to the service fees.

Booking and Confirmation

Booking Process

Clients can book our services through our website, by phone, or via email. A booking is not confirmed until the client receives a confirmation from the Company.

Changes and Cancellations

Clients must provide at least 24 hours' notice for any changes or cancellations to avoid a cancellation fee. Cancellations made with less than 24 hours' notice will incur a fee equal to 10% of the scheduled service cost.

Pricing and Payment

Pricing

Service fees are based on the type and scope of services provided. Prices will be detailed in the Service Agreement or Booking Confirmation. We reserve the right to adjust pricing with prior notice.

Payment Terms

A 50% deposit is due 24 hours before the service date with the other 50% due upon completion of services, unless otherwise agreed in writing. We accept various payment methods, including credit card, bank transfer,  cash, and Zelle.  Business checks  are acceptable. No personal checks. 

Late Payments

Late payments will incur a fee of $20 per day on the outstanding balance. The client is responsible for any legal or collection fees incurred due to non-payment.

Client Responsibilities

Access

Clients must provide access to the property at the agreed time. Failure to do so may result in additional charges or rescheduling fees.

Environment

Clients are responsible for providing a safe working environment for our staff. This includes, but is not limited to, ensuring pets are secured and hazardous materials are removed.

Property Condition

Clients must ensure that the property is in a condition suitable for cleaning. Excessive clutter or hazardous conditions may result in additional charges or refusal of service.

Liability and Insurance

Damage and Loss

The Company is insured for damages caused by our staff. Clients must report any damage or loss within 24 hours of the service. The Company is not liable for pre-existing damage or loss  

Limitations of Liability

The Company’s liability is limited to the amount of the service fee for the appointment during which the damage or loss occurred.

Satisfaction Guarantee

Service Quality

We strive to provide the highest quality cleaning services. If a client is not satisfied with the service provided, they must notify us within 24 hours. We will re-clean the area at no additional charge.

Termination

By the Client

Clients may terminate the service agreement with 30 days of written notice. Any pre-paid amounts for future services will be refunded, less any applicable fees.

By the Company

We reserve the right to terminate the service agreement at any time, with or without notice, for any reason including but not limited to safety concerns, non-payment, or violation of these Terms and Conditions.

Confidentiality

We respect the privacy of our clients. Any personal information collected will be used solely for the purpose of providing our services and will not be shared with third parties without the client’s consent.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Nevada/United States disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Nevada/United States.

Amendments

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our website and will be effective immediately upon posting.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

LV Sparkle Solutions LLC  

5940 South Rainbow Blvd Suite 400

Las Vegas, Nevada 89118  

(702)580-0146

deann@lvsparklesolutions.com

www.lvsparklesolution.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.